After the Threado bot has been installed on Slack or Discord, or the chat widget has been embedded on the webpage - workspace members, visitors, or product users can start asking questions to the bot.
How does Threado AI work on Slack and Discord?
As a member, on whichever channel the bot has been installed, it will auto-respond when you post a question.
📌 Note: You can also trigger a response from Threado AI in a thread by tagging @ThreadoAI along with your question.
If you don't want to ask your query in a public channel, you can ask it privately (if that option has been enabled for this workspace)
Go to Apps on the Slack workspace > Threado AI > Messages.
How does Threado AI work on the chat widget?
If the chat widget has been installed within the product or webpage, you can simply open the chatbot and talk to it.
How does Threado AI work as a chat embed?
If Threado AI has been embedded on a webpage, you can ask questions to the bot directly.
For example, we trained the bot on David Spinks' resources and embedded it on a page. You can go ahead and ask anything about community building.
