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How to test the AI Agent Assist bot for accuracy

Learn how you can test the AI Agent Assist bot before it can be installed on the

Priyanshu Anand avatar
Written by Priyanshu Anand
Updated over a week ago


Test the bot to make sure the answers are accurate. This is important because your agents will rely on the bot to provide solutions for customer questions. Ensure that you extensively test the bot before your team starts using it.

Navigate to the Test tab for your Agent Assist bot. Here, you can ask all relevant questions to the bot and ensure the answers are accurate.

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