Your community is a vibrant collection of folks from all walks of life. This means that the way your community functions is directly impacted by how people interact with each other.

How you interact with your community plays an integral role in shaping the progress of community engagement in the long haul. Hence, it makes sense to have a way for you to be able to identify members of your community based on a spectrum of parameters to create custom member cohorts and take actions accordingly.

On the Members dashboard, you can apply filters to create customer cohorts and then take actions such as sending them personalized messages and tagging them.

For example - say you want to take a look at the members who have been Active in the Last 7 days.

From the above example - a list of all active members in the Last 7 days will be shown to you when you apply the filter.

You can apply multiple filters as well with an AND or OR combination to further narrow down the list of members as much as you want.

In the same example - let’s say you want to also add a filter to only view the active members in the last 7 days but only on specific channels. Here’s how you can do that -

Now, you’ve successfully added filters that let you view active members in channels of your choice in the past week.

Well, why stop at just creating filters? You can also save this filter and it gets recorded in the Custom Filters section on the left-hand side of the dashboard. Next time you open the Members tab, directly navigate to Custom Filters and click on the one you saved. You have two options on the left panel -

Now that you know how to use filters to create custom members cohorts, let’s see how you can Send Targeted Messages at scale.