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Automate, engage, and scale support in your online community
Learn how you can use Threado AI to manage and grow your support community
Get a bird's-eye view of what's happening in your community
Filter and view your engagement metrics
Use Retention metrics to understand how cohesive your community is
Using Member Reports to identify top contributors and potential champions
Using Member Reports to understand member activities and Sentiment
Use Engagement Efficiency reports to understand your Team's performance
What is an Automation Workflow and how does it work?
What are the different blocks you can use to perform actions?
Setting up your first automation workflow: Onboarding new members
How do Automation Reports work and what can you do with it?
How to setup automated Slack alerts
How to define specific time periods for sending automated messages
How to use and work with workflow automation templates
How does a community member enter and exit an automation workflow?
Setting up a simple automation workflow with Discord custom bot
Setting up an NPS survey and how to use the responses
Adding and Removing tags using automated workflows
Setting up a workflow to activate dormant users
Appreciation message for members who reached Level 3
Understanding the community CRM and member engagement data
Understanding all the filter options available in the Members directory
Using filters to create custom member cohorts in your community
Sending targeted and personalized messages to members
How to import a CSV to the Members dashboard
How to Add and Remove Tags from members for better identification
Configuring engagement levels using Threado’s Token System
Reward top contributors in your community
Identifying the most active contributors in your community
Members who have been inactive since they joined
Tagging most active members as Evangelists
Identifying champions in your community
Tagging members based on Survey responses
How does the CSV export function work
Nurture community members
Use Discord's member onboarding form to improve communication
Send Tokens to appreciate valuable community members
Make the most of member scores
Compare engagement metrics to better understand your community
Identify and activate lurkers or passives in the community
Setup a leaderboard and build Ambassador or Advocacy programs
Use survey responses to build member personas and conduct campaigns
Use filters to compare member data
Ways to activate inactive members in the community
Use multiple survey responses to create custom member cohorts
Welcome members to channels with relevant resources
Onboard members with a survey and measure impact on engagement
Add and then remove tags using automation workflows
Use filters to see the activation rate over a course of time